Terms of service

Welcome to Chroma Audio! By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Acceptance

By visiting or purchasing from Chroma Audio, you agree to these Terms of Service. If you do not agree, please refrain from using our website.

2. Products and Intellectual Property

  • All digital products, including libraries and instruments, are owned by Chroma Audio and protected by copyright laws.
  • You are granted a non-exclusive, non-transferable license to use the purchased products solely for personal, educational, or commercial projects.
  • You may not reproduce, distribute, modify, sell, or share our products without explicit permission.

3. Software Requirements

  • Our products are Kontakt instruments that require Kontakt 7 full version to operate.
  • It is your responsibility to ensure your system meets the necessary requirements before purchasing.
  • We do not offer refunds if the product does not function due to incompatible software or hardware.

4. Purchase and Payment

  • All prices are listed in the applicable currency and include applicable taxes.
  • Payments are processed securely through trusted third-party providers.
  • Once purchased, digital products are non-refundable due to their downloadable nature.

5. Refunds and Cancellations

  • Refunds are generally not provided once a product has been downloaded.
  • We reserve the right to refuse a refund if the product is used or if the purchase does not meet the specified requirements.

6. Customer Responsibilities

  • You agree to use our products in accordance with these Terms and applicable laws.
  • It is your responsibility to verify software compatibility before making a purchase.

7. Limitation of Liability

  • Chroma Audio shall not be liable for any damages, including but not limited to data loss, lost profits, or business interruption, resulting from the use or inability to use our products or services.

8. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of any changes.

9. Governing Law

  • These Terms are governed by the laws of Mexico. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of courts in Mexico.

10. Contact

If you have any questions about these Terms of Service, please contact us at:
Email: info@getchromaaudio.com

By purchasing or using our products, you agree to these Terms of Service in full.